These Terms govern your use of the public Zambia Financial Services Directory (ZFSD) website. By accessing the site, you agree to these Terms. If you do not agree, please do not use the site.
1. About the directory
The directory is an informational resource that helps users discover financial institutions and products in Zambia, with emphasis on services relevant to small businesses and green economy initiatives. It is operated in connection with the GREENTech4CE programme and the EU–Zambia Global Gateway partnership.
2. Permitted use
You may use the site to:
- Search, browse, and view directory listings and Insights content.
- Share links to public pages for legitimate informational purposes.
- Contact us about the directory using the email address published on this site.
3. Acceptable conduct
You must not:
- Use the site for any unlawful purpose.
- Attempt to disrupt, damage, or gain unauthorised access to the site or its data.
- Automatically scrape or copy large amounts of content in a way that burdens the service.
- Misrepresent your affiliation with the directory or programme partners.
4. Accuracy of listings
Listings describe third-party financial institutions and products. We work to keep information current, but we do not guarantee that every detail is complete, accurate, or up to date. Always confirm terms, eligibility, and availability directly with the relevant institution before applying for any product. See our Disclaimer for further detail.
5. Intellectual property
The site design, text, graphics, and compilation of directory data are protected by applicable intellectual property laws. Programme and partner logos remain the property of their respective owners. Do not copy or reuse site materials without permission, except as allowed by law.
6. External links
Listings may link to external websites operated by financial institutions or partners. We do not control those sites and are not responsible for their content or policies. Your use of external sites is at your own risk.
7. Privacy
Our handling of visitor information is described in the Privacy Policy and Cookie Notice.
8. Availability
We aim to keep the directory available but do not guarantee uninterrupted access. We may update, suspend, or withdraw features for maintenance or other operational reasons. We may revise these Terms by updating this page.
9. Limitation of liability
To the fullest extent permitted by law, the directory operators and programme partners are not liable for indirect or consequential loss arising from your use of the site or reliance on any listing. Nothing in these Terms excludes liability that cannot be excluded under applicable law.
10. Governing law
These Terms are governed by the laws of the Republic of Zambia. If you have a concern, please contact us first at zambia@selfhelpafrica.org.
11. Contact
Questions about these Terms: zambia@selfhelpafrica.org.